Frequently Asked Questions
Everything you need to know about shopping with SVP Sports
Are the products sold at SVP Sports authentic?
Yes, 100%. We source all our footwear, apparel, and equipment directly from the brands or authorized distributors. We guarantee the authenticity of every item we sell.
How long does shipping take for online orders?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original, unworn condition with all tags and packaging intact. Please note that certain clearance items may be final sale.
Can I return an online purchase to an SVP Sports retail store?
Yes, online orders can be returned at any of our physical store locations for an exchange or refund, provided you have your original order confirmation and the items meet our return criteria.
Do you offer international shipping?
Currently, SVP Sports primarily ships within Canada. We are working on expanding our shipping zones, so please check our shipping policy page for the most up-to-date information.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.